Comply Offsite
Event Terms & Conditions
Comply Limited | Last updated 9 September 2026
These Terms & Conditions apply to registration for and attendance at the Comply Offsite (the Event), organised by Comply Limited (Comply, we, us or our).
By registering for or attending the Event, you agree to these Terms & Conditions.
1. Registration and attendance
1.1 Registration is subject to availability and is not confirmed until you have received confirmation from us.
1.2 You are responsible for making sure the information you provide when registering is accurate and up to date.
1.3 The Event is intended primarily for professionals working in compliance and closely related roles. We may refuse or cancel a registration where we reasonably consider that an individual does not fall within the intended professional audience for the Event.
1.4 Tickets may not be resold or transferred except in accordance with section 3.
1.5 We may refuse admission to, or remove, any person whose behaviour is disruptive, abusive, discriminatory, unsafe or otherwise inappropriate.
2. Payment
2.1 Payment is not required at the point of registration.
2.2 Once your registration is confirmed, we will issue an invoice for the applicable Event fee. Payment must be made in accordance with the payment terms stated on the invoice.
2.3 Registration creates an obligation to pay the applicable Event fee.
2.4 If an invoice is not paid when due, your place at the Event may be cancelled. This does not affect our right to recover any amount that has already become due under these Terms & Conditions.
3. Cancellations, refunds and ticket transfers
3.1 All Event bookings are non-refundable. No refunds will be given if you are unable to attend or choose not to attend.
3.2 If you are unable to attend, you may transfer your ticket to another person who works in compliance or a closely related professional role, at no additional charge.
3.3 You must tell us about any proposed ticket transfer before the Event and give us the replacement attendee's name and email address. The replacement attendee must complete the registration request form so that we have the required details.
3.4 We may decline a proposed transfer where the replacement attendee does not fall within the intended professional audience for the Event.
3.5 Tickets may not be resold for profit or otherwise transferred without telling us.
4. Changes to the Event
4.1 We may make reasonable changes to the Event, including changes to speakers, sessions, timings, content, venue or format.
4.2 While we will make reasonable efforts to deliver the advertised programme, speakers and content may change due to circumstances outside our control.
4.3 Changes to individual speakers, sessions, timings or Event content do not entitle attendees to a refund where the Event continues to take place substantially as advertised.
5. Cancellation or postponement by Comply
5.1 If we cancel the Event entirely and do not reschedule it, attendees who have paid will be entitled to a refund of the ticket price paid.
5.2 If the Event is postponed or rescheduled, registrations will automatically transfer to the new date. If you cannot attend the new date, you may transfer your ticket to another eligible attendee in accordance with section 3.
5.3 We are not responsible for any additional costs incurred as a result of cancellation, postponement or changes to the Event, including travel, accommodation or other associated expenses.
6. Photography, filming and recording
6.1 Photography, video and audio recording will take place throughout the Event.
6.2 By attending the Event, you acknowledge that you may be photographed, filmed or recorded, including in audience shots, presentations, networking sessions, Q&A sessions and general footage of the Event. Your name will not be shown alongside any question you submit on screen.
6.3 We may use photographs, video and audio captured at the Event for legitimate business, marketing and promotional purposes. This may include publication on our website, social media channels, digital and printed marketing materials, promotional videos, press and media communications, and promotion of future Comply events.
6.4 Attendees may be clearly identifiable in this material. Because the Event is a live professional event, we cannot guarantee that an attendee who does not wish to be photographed or filmed will be excluded from all photographs, video or other recordings.
6.5 If you would prefer not to be featured, please tell us when you register or on the day. We will make reasonable efforts to avoid featuring you and, where practicable, to remove identifiable images of you on request.
6.6 Where we specifically ask you to take part in an interview, testimonial or other individually commissioned promotional content, we will ask for your permission separately.
6.7 You may take photographs for your own personal or professional use, provided this does not disrupt the Event or infringe the rights of others. Your photographs must not show other attendees' names alongside questions on screen. Audio or video recording of presentations, speakers or substantial parts of the Event is not permitted without our prior approval and, where applicable, the approval of the relevant speaker.
7. Personal data and privacy
7.1 Comply will process personal data provided in connection with the Event in accordance with applicable data protection legislation, including the Data Protection (Jersey) Law 2018.
7.2 The information we collect may include your name, job title, organisation, contact details, dietary or accessibility requirements, payment information, information relating to your attendance at the Event, and photographs and recordings taken at the Event (see section 6).
7.3 We may use this information to:
(a) administer your registration and attendance;
(b) process payments;
(c) communicate important information about the Event;
(d) manage the venue, catering and Event logistics;
(e) accommodate dietary and accessibility requirements;
(f) issue your CPD certificate and invite your feedback;
(g) operate, evaluate and improve the Event;
(h) maintain appropriate business and financial records; and
(i) where permitted, tell you about future Comply events, services and activities.
7.4 We keep personal data only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, regulatory, accounting or reporting requirements.
7.5 Our Privacy Notice explains how we process personal data, the lawful bases on which we process it, how it may be shared and your rights. It is available at comply.je/privacy-notice.
8. Sponsors, exhibitors and other attendees
8.1 The Event may include sponsors, exhibitors, guest speakers and other third parties.
8.2 We will only give your contact details to sponsors or exhibitors for their own marketing if you have agreed to this, for example by opting in when you register.
8.3 If you choose to give your contact details directly to a sponsor, speaker or another attendee, their own privacy terms will apply to their use of that information.
8.4 We may include your name, job title and organisation in an attendee list or other Event materials where we have made this clear when you register.
9. Marketing communications
9.1 Registering for the Event does not mean you will automatically receive unrelated electronic marketing from us.
9.2 Where required, we will ask you separately whether you would like to receive information about future events, services or other Comply activities.
9.3 You can change your marketing preferences or unsubscribe from marketing communications at any time.
9.4 We may still contact registered attendees with information needed to administer and deliver the Event.
10. Speakers and Event materials
10.1 Presentations, slides, recordings, documents and other materials made available at the Event may be protected by copyright and other intellectual property rights belonging to Comply, the relevant speaker or another third party.
10.2 Unless expressly permitted, Event materials are provided for attendees' personal and professional reference only and may not be copied, republished, sold, distributed or commercially exploited without permission.
10.3 Views expressed by speakers are their own and do not necessarily represent the views of Comply.
11. Professional information, CPD and reliance
11.1 The Event is intended to provide information, discussion and professional development.
11.2 After the Event, attendees will receive a CPD certificate confirming their attendance, sent to the email address provided during registration.
11.3 When we send CPD certificates, we may also invite you to give feedback on the Event. Feedback is voluntary and is not a condition of receiving your CPD certificate.
11.4 Content presented at the Event is general in nature and should not be treated as legal, regulatory, tax, financial or other professional advice.
11.5 Although we aim to make sure Event content is useful and accurate, attendees remain responsible for obtaining appropriate professional advice and for making their own decisions based on their individual circumstances.
12. Conduct
12.1 We want the Event to be welcoming, professional and respectful.
12.2 Attendees are expected to behave appropriately towards other attendees, speakers, Event staff and venue staff.
12.3 Discussions at the Event are held under the Chatham House Rule. You may use information shared at the Event, but you must not reveal the identity or affiliation of any speaker or attendee as the source of anything said. The Chatham House Rule applies to what is said at the Event. It does not prevent attendance being shared, or the use of photographs and recordings as described in section 6.
12.4 Harassment, intimidation, discrimination, threatening behaviour, excessive disruption or other inappropriate conduct will not be tolerated.
12.5 We may refuse admission or require an attendee to leave where we reasonably consider this necessary. Where an attendee is refused admission or removed because of their conduct, no refund will be given.
13. Accessibility and dietary requirements
13.1 Please tell us about any accessibility or dietary requirements when registering or as early as reasonably possible before the Event.
13.2 We will ask for your consent to use this information. We will use it only to make arrangements for you, share it only with the venue or caterers who need it, and delete it within 30 days after the Event.
13.3 We will make reasonable efforts to accommodate requirements but cannot guarantee that every request can be met, particularly where we receive limited notice or the matter is outside our control.
14. Personal property
14.1 Attendees are responsible for their own belongings while attending the Event.
14.2 To the extent permitted by law, we accept no responsibility for loss of or damage to personal property unless caused by our negligence or in other circumstances where liability cannot lawfully be excluded.
15. Liability
15.1 Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.
15.2 Subject to this, we are not responsible for indirect or consequential losses arising from attendance at, or the cancellation, postponement of or changes to, the Event.
15.3 Subject to section 15.1, our total liability to you in connection with the Event is limited to the ticket price you paid.
16. Circumstances beyond our control
16.1 We are not liable for any failure or delay in delivering the Event where this results from circumstances beyond our reasonable control, including transport disruption, severe weather, illness, failure of utilities or technology, venue closure or government action.
16.2 Where such circumstances arise, we may change the date, venue, programme or format of the Event, including moving all or part of the Event online, where reasonably appropriate.
16.3 Where the Event is rescheduled rather than cancelled, section 5 applies.
17. Changes to these Terms & Conditions
17.1 We may update these Terms & Conditions where reasonably necessary.
17.2 The version that applies to your booking will normally be the version in force when you register, except where a change is required by law or is necessary for the safe or effective delivery of the Event.
18. Governing law
18.1 These Terms & Conditions are governed by the laws of Jersey.
18.2 Any dispute arising in connection with these Terms & Conditions or the Event is subject to the jurisdiction of the courts of Jersey.
19. Contact us
19.1 If you have any questions about the Event, these Terms & Conditions or how your personal data is handled, please contact:
Comply Limited
Caversham House
19 Queen Street
St Helier
Jersey
JE2 4WD
Email: ches@comply.je
Privacy Notice: comply.je/privacy-notice